Optimising the Efficacy of Equine Welfare Communications: Do Equine Stakeholders Differ in Their Information-Seeking Behaviour and Communication Preferences?
Abstract: Information on the management of animals within domestic environments is freely available to animal owners and caregivers either online, or in paper form by request. However, awareness is growing within the animal welfare sector that simply providing written guidelines or educational material is not enough to affect a positive change in owners in relation to animal welfare. In the quest to improve equine welfare, understanding the way that owners and other stakeholders seek information and their communication preferences is key to effective dissemination of up to date equine welfare information and research findings. Three UK equine stakeholder groups-horse owners, livery yard owners, and equine veterinarians-were surveyed online to find out where they sought equine information. Their awareness of equine welfare Codes of Practice, how they respond when they are asked to give advice to horse owners and their communication preferences were included within the survey. All three stakeholder groups tended to seek information from people rather than from organisations, or digital and printed resources. Veterinarians were the most used information source across all three stakeholder groups This highlighted the importance of ensuring that equine veterinarians have access to up to date, evidence-based equine welfare information. While the majority of participants were aware of the equine welfare Code of Practice, fewer had actually read it, this was true particularly amongst horse owners. The primary reasons for this were the features of the Code as well as the issuing organisation. The stakeholders expressed a preference for information to be communicated in a neutral or positive way rather than focusing on negative aspects. Our findings suggest that industry professionals, particularly veterinarians, have an important role to play in knowledge transfer and the dissemination of research findings to horse owners. The efficacy of equine welfare communication could be improved if the information delivery preferences of equine stakeholders are were taken into consideration.
Publication Date: 2019-12-20 PubMed ID: 31861909PubMed Central: PMC7022754DOI: 10.3390/ani10010021Google Scholar: Lookup
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- Journal Article
Summary
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This research aims to evaluate how effective communication can improve equine welfare. The researchers studied how different groups involved with horses — horse owners, livery yard owners, and veterinarians — sought information and their communication preferences, focusing on equine welfare guidelines and advice.
Research Methodology
- The researchers carried out surveys among three equine stakeholder groups in the UK: horse owners, livery yard owners, and equine veterinarians. They aimed to uncover where these stakeholders typically sought information about equine management and welfare. The survey included questions on awareness and use of equine welfare Codes of Practice, their response when asked for advice on horse ownership, and their preferences for communication.
Key Findings
- The researchers found that all three groups tended to prefer getting information from people rather than organizations or other digital and printed resources. In this regard, veterinarians were most frequently used as information sources, signaling their importance in the dissemination of up-to-date and evidence-based information about equine welfare.
- While most survey participants were aware of the equine welfare Code of Practice, fewer had actually read it. This was particularly true among horse owners. The reasons for this varied, but generally revolved around the Code’s features and the organization issuing it.
- A significant finding was the stakeholders’ communication preference. They preferred neutral or positive messages instead of negative information. This preference can impact how industry professionals communicate research findings or advice to horse owners.
Implications
- This study suggests a crucial role for veterinarians and other industry professionals in transferring knowledge and research findings to horse owners. Such key figures could have a profound impact on equine welfare, given their position as trusted sources of advice and information.
- Understanding and catering to the information delivery preferences of these stakeholder groups could help increase the effectiveness of communication concerning equine welfare. More specifically, emphasizing neutral or positive messages appears to resonate better with these groups.
Conclusion
- The study concludes that enhancing equine welfare communication’s efficacy could be possible by considering the information delivery preferences of various equine stakeholders, particularly veterinarians. By adjusting communication methods and focusing on more positively framed messages, it may be possible to drive a stronger positive change in horse owners’ behavior regarding equine welfare.
Cite This Article
APA
Pickering P, Hockenhull J.
(2019).
Optimising the Efficacy of Equine Welfare Communications: Do Equine Stakeholders Differ in Their Information-Seeking Behaviour and Communication Preferences?
Animals (Basel), 10(1), 21.
https://doi.org/10.3390/ani10010021 Publication
Researcher Affiliations
- Animal Welfare and Behaviour Group, Bristol Veterinary School, University of Bristol, Langford, Bristol BS40 5DU, UK.
- Animal Welfare and Behaviour Group, Bristol Veterinary School, University of Bristol, Langford, Bristol BS40 5DU, UK.
Conflict of Interest Statement
The authors declare no conflict of interest.
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