Technology and the ambulatory equine practitioner: implementing and affording the 21st century.
Abstract: Purchasing new or used capital assets involves both emotional and financial components in the decision making process. In addition, there are intangible factors such as client perceptions and expectations that fit into the equation. Identify the facts from a business perspective and then define whether this investment (expense) is good for the practice and fits with the short- and long-term growth strategies. Ask the tough questions, analyze the numbers, understand the clients’ needs, and tie this together with the practice brand and strategic objectives. The informed and prepared buyer is usually successful in making the right decision.
Publication Date: 2012-05-02 PubMed ID: 22640577DOI: 10.1016/j.cveq.2012.02.004Google Scholar: Lookup
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Summary
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The research article assesses the decision-making process involved in the acquisition of new technical equipment by veterinarians, taking into account both financial and emotional factors, along with client perceptions and practice growth strategies.
Objective of the Research
- This study aims to explore the decision-making process involved in purchasing new or used equipment for use in an equine veterinary practice. The process not only consists of financial considerations but also emotional aspects and clients’ expectations and perceptions.
Emotional and Financial Components
- The decision to acquire new equipment in a veterinary practice is an important one which encompasses both emotional and financial factors. Emotional aspects might include personal preference or comfort with certain kinds of equipment, while financial factors would involve the cost of the equipment, its maintenance, and potential for return on investment.
Client Perceptions and Expectations
- The study also highlights the importance of considering client perceptions and expectations as a key element in this decision-making process. The type of equipment a practice utilizes can shape the clients’ views about the practice’s capabilities, expertise, and commitment to modern techniques, thereby influencing their willingness to use the services provided.
Business Perspective and Strategic Goals
- The research advises that practitioners should approach this kind of decision from a business perspective. This means determining whether the investment aligns with both the short-term and long-term growth strategies of the practice before making a purchase.
Analytical Approach
- The process necessitates asking tough questions, analyzing the likely return on investment, taking into account the needs of clients, and aligning the purchase with the branding and strategic goals of the practice.
Prepared Buyer
- The study concludes that the buyer who’s informed and prepared, having considered all the aforementioned factors, is most likely to make the most suitable decision for their practice.
Cite This Article
APA
Baus MR, Magnus RP.
(2012).
Technology and the ambulatory equine practitioner: implementing and affording the 21st century.
Vet Clin North Am Equine Pract, 28(1), 25-38.
https://doi.org/10.1016/j.cveq.2012.02.004 Publication
Researcher Affiliations
- Grand Prix Equine, 434 Main Street South, Bridgewater, CT 06752, USA.
MeSH Terms
- Animals
- Commerce / economics
- Decision Making
- Health Services Needs and Demand / economics
- Horses
- Perception
- Practice Management / economics
Citations
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