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The Veterinary clinics of North America. Equine practice2012; 28(1); 11-23; doi: 10.1016/j.cveq.2012.02.003

Ambulatory equine practice management.

Abstract: The horse owner not only expects outstanding care for their horse; they also recognize and appreciate a well-run equine practice. They expect their veterinarian to show up on time for appointments; they expect to receive decipherable invoices and statements on a regular basis and they appreciate an assistant who enhances the services that their veterinarian provides. A well-managed ambulatory equine practice supports the ideals of both high standards of care and mobility. In fact, a poorly managed practice will ultimately impact the care that an equine veterinarian attempts to provide the horses in his or her care. Without careful attention to profitability and efficiency, the practice’s ability to grow and develop with emerging therapies and technologies is impossible. Furthermore, a poorly managed practice will significantly contribute to the frustration that an equine veterinarian feels after working long hours and receiving only nominal pay.
Publication Date: 2012-03-31 PubMed ID: 22640576DOI: 10.1016/j.cveq.2012.02.003Google Scholar: Lookup
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Summary

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The research article tackles the influential role of effective management in ambulatory equine practices, stressing the significance of factors such as punctuality, clarity in billing, support staff efficiency, and overall business profitability.

Expectations from Equine Veterinarians

  • According to the research, horse owners expect more than just exceptional care for their horses, they also value a proficiently managed equine practice.
  • The expectations cover timely arrival for appointments, regular and easily understandable invoices and statements, and the presence of competent assistants who complement the services that the veterinarians offer.

The Link Between Practice Management and Care Standards

  • The study insists that effective equine practice management not only results in improved client satisfaction but also maintains high standards of horse care and practice mobility.
  • If a practice is mismanaged, it tends to compromise the quality of care that an equine veterinarian attempts to provide.

Importance of Profitability and Efficiency for Practice Growth

  • The research emphasizes the necessity for good management practices, particularly attention to profitability and efficiency.
  • Thriving equine practices should possess the financial viability and performance efficiency that allows growth and incorporation of emerging therapies and technologies.
  • A poor management approach is unable to provide growth opportunities, limiting the scope of services and therapy options for the horses.

Impact of Poor Management on Equine Veterinarians

  • The research further divulges that a poorly administered practice can lead to significant frustration for equine veterinarians.
  • Such concerns arise when veterinarians put in extended working hours but receive only a small compensation, hence decreasing job satisfaction and adversely impacting the quality of services provided.

Cite This Article

APA
Baus MR. (2012). Ambulatory equine practice management. Vet Clin North Am Equine Pract, 28(1), 11-23. https://doi.org/10.1016/j.cveq.2012.02.003

Publication

ISSN: 1558-4224
NlmUniqueID: 8511904
Country: United States
Language: English
Volume: 28
Issue: 1
Pages: 11-23

Researcher Affiliations

Baus, Mark R
  • Grand Prix Equine, 434 Main Street South, Bridgewater, CT 06752, USA. mbaus@grandprixequine.com

MeSH Terms

  • Animals
  • Horse Diseases / therapy
  • Horses
  • Practice Management / standards
  • Quality of Health Care
  • Veterinary Medicine / standards

Citations

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