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The Veterinary clinics of North America. Equine practice2009; 25(3); 475-488; doi: 10.1016/j.cveq.2009.08.002

Design of a multifaceted referral equine hospital.

Abstract: There is no simple recipe for designing a multifaceted practice. However, keys to any design are the devotion of the people involved and proper positioning of such people in the organization. Anyone designing such a practice also must pay keen attention to details and a keep a finger constantly on the pulse of the business to ensure that it maintains a sound financial footing and a consistent vision. Little money is made from savings or pushing financials. Profits come mainly through building additional sales, maintaining a clear vision, and making shrewd investments. Like for every small business, success in the multifaceted practice is clearly tied to such factors as financial acumen, forward thinking, technology, lifestyle, vision, and a willingness to take a calculated risk.
Publication Date: 2009-12-01 PubMed ID: 19945642DOI: 10.1016/j.cveq.2009.08.002Google Scholar: Lookup
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  • Journal Article

Summary

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The research explores the development and maintenance of multifaceted equine veterinary practices, emphasizing the importance of investing in growth strategies, maintaining a clear vision, and making smart investments over simply cutting costs.

Design Considerations for Multifaceted Practices

In the creation and management of a diverse veterinary practice, the study highlights several significant factors:

  • People involved: From the practitioners providing the veterinary services to the administrative staff managing the business aspects, the people involved play a critical role. Their dedication to the practice, their proper placement within the organization, and how well they execute their designated tasks profoundly impact the success of these multifaceted clinics.
  • Attention to detail: It is essential for those in charge of designing these practices to pay meticulous attention to every single element, whether it’s related to the services provided, the financial management aspects, or the daily operations of the practice.
  • Keeping a close watch on the business: While the clinical side of things is a major focus, it’s equally essential to maintain a constant monitoring on the business aspect, ensuring it maintains a solid financial position and continues to follow the initial vision.

Revenue Generation and Growth Strategies

The article also notes the importance of revenue generation and growth strategies, such as:

  • Building additional sales: Instead of focusing predominantly on cost savings, the study suggests that profits primarily come through increasing sales. This often involves developing new services, attracting more clients, and expanding the practice’s market reach.
  • Maintaining a clear vision: A shared vision serves as a guiding light for the organization, facilitating decision-making, aligning efforts, and promoting growth.
  • Making wise investments: Relevant and strategic investments, whether in technology, new service lines, staff development, or infrastructure, can bring prominent returns.

Keys to Success

Finally, the research emphasizes the role of several key factors in the success of multifaceted practices, including:

  • Financial acumen: To keep the practice on a stable financial footing, those in charge need a sound understanding of financial management, budgeting, and decision-making.
  • Forward-thinking: The ability to anticipate future needs, market trends, and opportunities keeps the practice relevant and competitive.
  • Technology: Adoption and integration of current technology can improve efficiency, quality of service, and client satisfaction.
  • Lifestyle: Balancing work demands with personal life is crucial for preventing burnout and maintaining staff satisfaction, which directly impacts the performance of the practice.
  • Risk-taking: The willingness to take calculated risks, whether it’s in trying out new services or venturing into new markets, can lead to breakthroughs and substantial growth.

Cite This Article

APA
Bousum PC. (2009). Design of a multifaceted referral equine hospital. Vet Clin North Am Equine Pract, 25(3), 475-488. https://doi.org/10.1016/j.cveq.2009.08.002

Publication

ISSN: 1558-4224
NlmUniqueID: 8511904
Country: United States
Language: English
Volume: 25
Issue: 3
Pages: 475-488

Researcher Affiliations

Bousum, Peter C
  • The MidAtlantic Equine Medical Center, PO Box 188, 40 Frontage Road, Ringoes, NJ 08551, USA. pbousum@starband.net

MeSH Terms

  • Animals
  • Capital Expenditures
  • Decision Making
  • Financing, Construction
  • Horse Diseases / therapy
  • Horses
  • Hospital Design and Construction / economics
  • Hospital Design and Construction / standards
  • Hospitals, Animal / economics
  • Hospitals, Animal / standards
  • Leadership
  • Practice Management / economics
  • Practice Management / organization & administration
  • Veterinary Medicine / standards

Citations

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